Don’t Mess With Happy


On my drive to work in the mornings I like to listen to an “all sports” radio show.  I find it relaxing and entertaining, and I get to keep up with my favorite teams as I go.  A couple of weeks ago, I was listening to a segment about a hockey player who had signed a … Continue reading Don’t Mess With Happy

What Do You Expect?


I’ve been thinking about an Edward Deming quote quite a bit in my work life lately.  That quote is “you expect what you inspect”. It’s simple why.  In the new portfolio I’ve taken on in the past months, our team is responsible for projects of innovation, inquiry, renewal and improvement within the organization.